Smartsupp Review
Smartsupp helps businesses increase sales by providing tools for live chat, chatbots, and AI-driven customer engagement.
It delivers value through real-time customer interaction, automated support, lead generation, and personalized messaging, ultimately turning website visitors into loyal customers.
Ask about
Smartsupp
SmartsuppSmartsupp Core Capabilities
Real-time customer chat
Automate customer interactions
Capture leads 24/7
Links
Visit Website
Pricing
From$14.00
BillingPer add-on
TrialAvailable
Who is Smartsupp for?
Startups
SMBs
Mid-market
Is Smartsupp easy to use?
Featured
Cobl
Proposals that win, built from your real sales context.
Connectors / Files
Memory & Knowledge reuse
Style extractor
Starting at $29Learn More
What are Smartsupp alternatives?
What is Smartsupp
Smartsupp is a customer communication tool designed for live chat and AI-driven support. It fits into the customer service and e-commerce category, helping businesses engage customers instantly. Its standout feature is AI Shopping Assistant Mira, which answers up to 80% of common questions, recommends products, and learns directly from product feeds. Over 100,000 customers use Smartsupp to boost online sales and improve support.
The tool shines in live chat, chatbot automation, lead generation, and AI engagement. It works well for online stores and businesses needing real-time customer interaction. You can see improvements quickly, with up to 240 new leads daily and a 30% increase in order value for chat users. Results often show up from day one after setup.
Smartsupp integrates easily with e-commerce platforms like Shopify, WordPress, and more, unifying messages in one dashboard. It fits in the GTM stack as a live chat and AI support solution that enhances customer outreach. However, it’s not designed for complex CRM tasks or deep data enrichment, focusing mainly on communication and sales support instead.
Ideal Customer Profile
Smartsupp is recommended for businesses looking to improve customer support and boost online sales with AI chatbots and live chat. It’s great for companies like AAA auto, Dokonalá káva, and Insportline who want to engage visitors, capture leads, and increase conversion rates easily.
Startups
SMBs
Mid-market
Key Features
Real-time customer chat
Automate customer interactions
Capture leads 24/7
AI-driven message tailoring
Customizable shopping assistant
Multichannel unified dashboard
Pricing
Starting price$14.00
TrialAvailable
How simple is Smartsupp setup?
Complexity
Complexity
Smartsupp implementation is quick and easy: just sign up and add the chat widget snippet to your website. For advanced features, configure settings and workflows in minutes without needing complex setup.
Frequently Asked Questions
How to use Smartsupp?
Use Smartsupp to chat live, automate with AI chatbots, engage visitors, capture leads, and manage messages from one dashboard.
How much is Smartsupp?
Smartsupp offers free and paid plans starting at $14/month; add AI Shopping Assistant from €16/month. Prices exclude VAT.
Why choose Smartsupp?
Choose Smartsupp for real-time chat, AI automation, multichannel support, easy integrations, and scalable plans for any business size.
How does Smartsupp work?
Smartsupp unifies live chat, email, Messenger, WhatsApp, and AI in one dashboard to improve customer engagement and sales.
Is Smartsupp free?
Yes, Smartsupp has a free forever plan with 50 live chat conversations and basic features for individual users.
Is Smartsupp a partner?
Yes, Smartsupp integrates with over 80 platforms and partners including Shopify, WordPress, WooCommerce, Prestashop, and more.
How to learn Smartsupp?
Learn Smartsupp via the extensive Help Center, tutorials, blog, webinars, and expert customer support available on weekdays.
What are Smartsupp alternatives?
Alternatives include Tidio, Zendesk, Tawk.to, Freshdesk, JivoChat, ManyChat, Crisp, Drift, and LivePerson.
What are Smartsupp reviews?
Smartsupp averages 4+ stars in 700+ reviews praising real-time chat, ease of use, and sales boosting features.
Does Smartsupp have an API?
Yes, Smartsupp offers a REST API, Webhooks, and chat box API for advanced customization and data exports.
Does Smartsupp have a trial or a demo?
Yes, a 14-day free trial is available for paid plans, plus options to book personalized demos.
Comments
Loading...