Best Customer Service Tools

The AI Agent Platform for Enterprise helps organizations augment their workforce by building and deploying AI agent applications. It offers a no-code, drag-and-drop interface, pre-built templates, and enterprise-grade security, connecting with data sources and AI models, and can be deployed on-premise.

Twig AI helps end-users, support agents, and CX leaders by resolving customer issues instantly, 24/7. It accesses user data, takes actions via API calls, and answers complex questions using trusted sources, while also providing personalized AI styles and analytics.

Zendesk helps organizations of all sizes, across various industries, deliver exceptional and personalized customer service experiences. It achieves this by centralizing customer interaction data, automating support workflows, and providing AI-driven insights to improve agent efficiency and customer satisfaction.

Salesloft helps companies and their revenue teams orchestrate sales, prioritize buyer signals, and engage customers effectively. It offers an AI-powered platform that identifies the right actions at the right moment, boosting sales performance and optimizing workflows by integrating buyer signals with seller activities.

Intercom helps customers, support agents, and support leaders with AI-first tools and insights for customer service. It provides instant, accurate answers and assistance, maximizes agent productivity, automates workflows, and offers robust reporting to improve customer service experiences.

Cohere helps CX teams resolve tickets faster while reducing costs, resulting in happier agents and satisfied customers. It understands language using AI, extracts knowledge with the latest advances in large language models, turns support articles into personalized answers, and learns from solved tickets to automate future responses.

Superflows helps SaaS product teams add an AI assistant to their software, enabling users to get answers and complete tasks more efficiently. It achieves this by connecting to the product's API and documentation, allowing the AI to retrieve data, perform actions, and provide guidance in a conversational interface.

Call & Contact Center As A Service (CCaaS) Provider helps businesses and contact centers transform customer experiences by streamlining operations and boosting customer satisfaction. It delivers personalized interactions and AI-driven solutions, enabling measurable growth and stronger customer relationships through omnichannel support and advanced analytics.

vonage.com empowers businesses by providing them with cloud communications solutions. These solutions facilitate customer engagement and internal collaboration through a suite of tools.

Dialpad helps teams and companies by providing an AI-powered customer communication platform. It unifies communication channels, automates tasks with AI, and delivers insights to improve productivity and customer experience for sales, support, and overall business communications.

Curious Thing helps product teams and UX researchers automate user interviews on demand. It delivers faster, more reliable user insights by connecting directly with real people and instantly analyzing their responses.

Chatbase helps businesses build and deploy AI agents to handle customer support and drive more revenue. It utilizes language models, integrations, and customizable actions to answer questions, access data, and improve over time, even routing complex issues to human agents.

AI Rudder helps businesses by automating repetitive customer service tasks and freeing human agents for complex interactions. It leverages natural language understanding, speech recognition, and text-to-speech to conduct personalized conversations in multiple languages while also offering quality assurance tools.

AI Employees offers businesses, agencies, auto dealerships, those in real estate, and solar companies a platform for creating and deploying custom AI employees. It handles tasks like making and receiving calls, scheduling appointments, qualifying leads, and providing customer service across multiple channels such as voice, website, text, and email, through AI that is trained on your business and integrated with your existing tools.

Freshworks helps customer service, IT, and sales teams streamline their operations and enhance productivity. It offers a suite of AI-powered tools for customer support, IT service management, and sales automation, optimizing workflows across multiple channels.

CommBox helps businesses and organizations automate customer service across multiple channels. It leverages conversational AI chatbots, a unified agent workspace, reporting, and integrations to streamline communication and provide efficient, personalized customer experiences.

Senti AI helps organizations in the Philippines improve efficiency by providing AI strategy consulting and AI/ML solution development. It achieves this through custom AI development, professional services, and managed service solutions, including a Filipino conversational AI suite.

Hook helps revenue teams identify high-value customers and actions to maximize revenue, reduce churn, and increase expansion revenue. It analyzes data with AI to prioritize and segment accounts, predict renewals and expansions, and suggest personalized actions.

Velaris is an AI-native platform delivering full customer visibility, churn prediction, and personalized journey orchestration to boost post-sales success.

Enigmatool is a secure instrument cluster programmer offering easy, precise repairs and updates. It supports a wide range of vehicles, saving time and enhancing reliability.

Aloware helps small and mid-sized businesses unify their phone system and CRM interactions. It enables streamlined customer engagement through omnichannel communication, CRM-driven workflows, AI-powered features like chatbots and voice analytics, and managed compliance.

Exceed.ai helps marketing teams and sales teams by automating lead engagement, qualification, and meeting scheduling. It leverages AI-powered virtual assistants to autonomously interact with leads across email, chat, and SMS, ensuring no lead is missed and sales teams focus on qualified opportunities.

Smartsupp helps businesses increase sales by providing tools for live chat, chatbots, and AI-driven customer engagement. It delivers value through real-time customer interaction, automated support, lead generation, and personalized messaging, ultimately turning website visitors into loyal customers.

Cobrowse.io enables real-time collaborative browsing to improve customer loyalty and agent success. It offers universal cobrowsing, flexible integration, and secure data control for better support outcomes.

Shottr is a tiny, fast Mac screenshot tool with annotations, scrolling capture, and OCR. It helps designers and developers quickly create pixel-perfect, shareable images.