Twig's AI receptionist, Sera, answers every call, text and web chat 24/7 so no lead goes to voicemail. She answers customer questions, qualifies callers, books appointments on your calendar, and hands off to your team with the full conversation when she can't answer.
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Twig is recommended for businesses that lose leads to missed calls, voicemail and after-hours gaps, and want an AI receptionist that answers, qualifies and books every call, text and chat 24/7. It fits front desks in insurance agencies, dental practices, mortgage lenders, home services and B2B SaaS teams that need appointments booked and qualified leads routed to the right person.
Twig offers three pricing plans starting at $19 per seat per month for self-serve, $499 per month for managed onboarding with unlimited seats, and $999 per month for managed outcome with enhanced ongoing AI support. The plans differ mainly by the level of AI specialist involvement, seat limits, and included AI resolutions, with additional resolutions costing $0.50 to $0.99 each depending on the plan. All plans include full SaaS platform access and unlimited data sources, while managed plans come with specialized support to accelerate onboarding and improve answer quality.
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Using Twig, you can quickly get started by signing up and adding basic configurations like connecting your data sources and setting up workflows, which typically takes a few hours. For deeper customization, expect to map your data and tailor AI actions to your needs, possibly requiring light documentation review.
Twig
