Discover our GTM Flywheel: Content, Ads & Outbound working as oneLearn more

Certainly Review

Certainly
Certainly

The all-in-one conversational Ai chatbot

Claim the ProductGet Certainly
Certainly offers businesses an AI chatbot platform to automate customer service, boost sales, and gather customer insights. It leverages Generative AI, pre-built templates, and integrations with platforms like Shopify and Zendesk to provide tailored, multilingual customer experiences and comprehensive reporting.
AI Data Insights
AI Sales Chatbots
AI Customer Service
Website Chatbots
AI Customer Support Platforms
Enterprise Conversational AI Platforms
Ask aboutCertainlyCertainly
Need expert help? Talk to ColdIQ
Certainly Core Capabilities
Digital twin of top agents
Multilingual AI customer support
AI shopping assistants boost sales
Links
Visit Website
Social
Pricing
From$60.00/yr
BillingPer outcome
TrialAvailable
Who is Certainly for?
SMBs
Mid-market
Enterprise
Is Certainly easy to use?
Featured
Cobl

Cobl

Proposals that win, built from your real sales context.

Connectors / Files
Memory & Knowledge reuse
Style extractor
Starting at $29Learn More

What are Certainly alternatives?

Smartsupp
Smartsupp
Live Chat Chatbots Lead Gen and AI chatbots
View
Pricing: Starting at $14.00
Trial: Available, 14 days of trial.
AI Sales Chatbots
AI Customer Service
Customer Service
Website Chatbots
AI Visitor Identification
AI Customer Support Platforms
FeedbackRobot
FeedbackRobot
AI-powered customer feedback and resolution platform
View
Pricing: Starting at $39.00
Trial: Available, 14 days of trial.
Retention & Loyalty Tools
LiveChatAI
LiveChatAI
AI chatbot resolving 70% support queries
View
Pricing: Starting at $32.00
Trial: Trial isn't available.
Chatbots
Zowie
Zowie
Automate customer conversations across channels
View
Pricing: Starting at Pricing not listed; talk to sales.
Trial: No pricing info on the website
Customer Support Bots
Featured
Instantly

Instantly

Cold Email Software

Find warm leads with filters
Scale outreach with unlimited emails
Boost deliverability and sender reputation
Starting at $42.3Learn More

What is Certainly

Certainly is an AI platform designed to create custom AI agents for businesses. It fits into customer support, e-commerce, and marketing categories. Companies use it to improve customer service and automate responses, turning conversations into revenue and loyalty. With over 500 clients and 50 million queries handled, it promises reliable, 24/7 support with 99.9% uptime. The tool shines in handling support tickets instantly, boosting online sales through personalized shopping help, and crafting engaging marketing journeys. Most users see faster responses and improved results within days of implementation, with minimal effort on their side. It’s ideal for businesses aiming for quick, measurable improvements in customer experience. Certainly integrates seamlessly with existing platforms like Shopify, Zendesk, OpenAI, Google Analytics, and Klaviyo, fitting well in CRM and marketing stacks. However, it’s not meant for complex AI development from scratch or standalone chatbot use without business-tailored configurations. It’s a ready solution that builds and manages AI agents for you.

Ideal Customer Profile

Certainly is perfect for brands like MrBeast’s Feastables and Lucy & Yak that want faster support and higher sales using AI agents to answer customer questions 24/7 without extra work.

SMBs
Mid-market
Enterprise

Key Features

Digital twin of top agents
Multilingual AI customer support
AI shopping assistants boost sales
Personalized marketing journeys
Seamless software integrations
Continuous performance optimization

Pricing

Certainly offers three subscription plans starting at $60, with conversation limits of 60k, 240k, and 600k annually for Starter, Professional, and Enterprise, respectively. The Starter plan includes unlimited AI agents and web widget channel only, while Professional adds one extra channel, CRM personalization, and custom workflows. Enterprise provides unlimited channels, white-label options, complex workflows, and a dedicated success manager, with overage billed at a reduced rate beyond 600k conversations.

Starting price$60.00
TrialAvailable

Starter

Free

Per Workspace, Annually

It includes

  • Up to 60k conv
  • Pre-built integrations
  • Unlimited AI agents
  • Web widget only
  • Email support
  • Access video academy

Professional

Free

Per Workspace, Annually

It includes

  • Up to 240k conv
  • 3 custom workflows
  • Unlimited AI agents
  • Web + 1 channel
  • CRM personalization
  • Pooled success team

Enterprise

Free

Per Workspace, Annually

It includes

  • Up to 600k conv
  • 5 complex workflows
  • Unlimited AI agents
  • Unlimited channels
  • White-label custom
  • Dedicated manager

How simple is Certainly setup?

Complexity
Senior

Certainly’s implementation involves an initial discovery call to understand your business needs followed by their team designing and building a custom AI agent tailored to your workflows. They then deploy the solution across your chosen platforms and continuously optimize based on real user interactions, typically requiring multiple stakeholders and several days to complete.

Frequently Asked Questions

How to use Certainly?
Certainly builds AI agents tailored to your business, which you deploy across chat, email, social, and QR codes for smooth customer interaction.
How much is Certainly?
Pricing plans range from Starter (60k conversations) to Enterprise (600k+ conversations) with features like unlimited AI agents and multi-channel support.
Why choose Certainly?
Certainly delivers multilingual AI agents that boost revenue, retention, and loyalty with fast, personalized support across all channels.
How does Certainly work?
We design, build, deploy, and optimize custom AI agents on your preferred channels to automate and enhance customer conversations.
Is Certainly free?
Certainly offers tailored demos but does not provide a free plan; pricing depends on usage and custom requirements.
Is Certainly a partner?
Certainly integrates with platforms like Shopify, Zendesk, OpenAI, and Klaviyo to enhance your existing software ecosystem.
How to learn Certainly?
Access the Video Academy and guided onboarding sessions for comprehensive training and support to master the platform confidently.
What are Certainly alternatives?
Alternatives include other conversational AI platforms, but Certainly stands out with flexible plans and tailored AI agent development.
What are Certainly reviews?
Users praise Certainly for responsive support, professionalism, and success in setting up effective, customer-friendly AI agents.
Does Certainly have an API?
Yes, Certainly supports integrations via API with major software like Shopify, Zendesk, and Google Analytics for seamless data exchange.
Does Certainly have a trial or a demo?
Certainly offers personalized demos to showcase the platform’s capabilities before you commit.

Comments

Loading...