GoTo Connect is an all-in-one, AI-powered cloud phone system and unified communications platform for small, mid-sized, and distributed businesses. It offers a cloud phone system with softphone and SMS, CX tools, and add-ons like an AI Receptionist.
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GoTo Connect is recommended for small, mid-sized, and distributed or multi-location businesses that need a cloud phone system. It suits teams working from the office, home, or on the go who want one easy-to-manage communications platform.
GoTo Connect offers three main plans—Phone System, Customer Experience (CX), and Contact Center—each requiring you to contact sales for pricing details. All plans include 1,000 shared toll-free minutes, free calls to 50+ countries, unlimited auto attendants, video meetings for up to 250 participants, and 24/7 support, while CX and Contact Center add advanced messaging, reporting, AI features, and contact management tools. The Contact Center plan further includes AI-powered agent tools, call routing, coaching, and auto-dialer capabilities to enhance team productivity and customer interactions.
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GoTo Connect can be quickly set up by signing up and configuring basic account settings within minutes. For advanced features like AI Receptionist or Contact Center workflows, expect to spend a few hours customizing settings and integrating data.
GoTo Connect
