PolyAI creates custom AI agents for effortless, multilingual customer conversations across voice, chat, and SMS. It boosts CX by scaling interactions with real-time insights and seamless tech integration.
Stop stacking subscriptions. Call every data provider - emails, phones, enrichment, intent - from Claude Code, billed by credits, on a single API key.
Free to start. No credit card required.
Stop managing 39 tools. Ship GTM from Claude Code with ColdIQ.
Get startedPolyAI is recommended for businesses that want to improve customer service with AI-powered voice and chat agents, like Pacific Gas and Electric, Audibel, and Simplyhealth. It helps companies handle more calls, boost satisfaction, and save money without extra hiring.
PolyAI charges for ongoing voice agent use on a per-minute basis, which includes performance improvements, maintenance, and 24/7 support. Pricing scales based on your organization's usage needs, but specific rates are not listed publicly and require contacting sales. All plans include 24/7 emergency support, high security standards, 99.9% uptime SLA, continuous system monitoring, and regular feature upgrades.
Don't want a Poly AI subscription?
Get Poly AI and your whole GTM stack from one API key with ColdIQ.
PolyAI implementation requires creating and customizing your conversational agent using Agent Studio, then integrating it with your existing tech stack like Salesforce or Genesys. The process involves some configuration and setting escalation rules, typically doable within a few hours with available documentation.
Poly AI
