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  1. Home
  2. AI AGENTS
  3. Conversational AI Agents

Best Conversational AI Agents Tools

Conversational AI Agents are software tools that can hold actual conversations and handle tasks that usually require human judgment. A customer can ask "I need to cancel my flight and book a hotel instead" and these systems understand the request, check booking systems, process the cancellation, and suggest hotels in the same conversation. They use language processing technology to understand what people mean, not just match keywords like older chatbots that could only respond to specific phrases. These tools work by breaking down what someone says into intent and important details, then maintaining context throughout the conversation. When you ask a follow-up question, the system remembers what you talked about earlier. The technology can pull information from company databases, connect to booking systems or payment processors, and generate responses that sound natural. A customer service automation AI might check your account balance, process a refund, and send a confirmation email, all in one conversation without transferring you to a human agent. Conversational AI Agents work differently than basic chatbots or consumer assistants. Regular chatbots follow preset scripts and break down when you ask something unexpected. These agents can figure out what to do with unusual requests. They also differ from Siri or Alexa because companies can customize them completely. An AI chatbot platform gives businesses control over what the agent knows, how it handles sensitive data, and how it represents the brand. Unlike virtual assistant software for consumers, enterprise conversational AI focuses on specific business processes and integrates with company systems. Companies use these tools across phone, chat, email, and text channels. Customer service teams deploy them for after-hours support and to handle routine requests like password resets or order status checks. Retail sites use them as product advisors that can process returns. Banks use them for account inquiries and fraud alerts, with security features that verify customer identity. Internally, IT departments set them up as help desk assistants in Slack or Teams to handle employee questions about software access or equipment requests. These systems handle more complex work than previous automation tools, and companies are finding new applications as the technology improves.

See also:

AI Voice Transcription
Reply Agents
Best AI Agents
AI SDR
LinkedIn Outreach Automation
Content Creation Tools
AI Sales Enablement Agents
Meeting Assistants
Project Management Bots
AI Sales Intelligence Agents
AI/ML API

AI/ML API

One API 100+ AI Models Accessible 24/7

View

Pricing

Starting at $40

Key Features

Fastest inference
300+ AI models
Top-tier data security
AI/ML API

AI/ML API

View

AIMLAPI.com helps developers and businesses access over 200 AI models through a unified API. It streamlines integration with various AI capabilities by providing a single point of access and a playground environment for testing.

Best For

Startups
SMBs
Mid-market
Agora

Agora

Real-time conversational AI voice platform

View

Pricing

Starting at $0.59

Key Features

Real-time communication integration
Conversational AI engine
Ultra-low latency network
Agora

Agora

View

Agora Conversational AI Engine enables ultra-low latency, natural voice AI with noise suppression and real-time interruption handling for seamless human-machine interaction

Best For

Startups
Mid-market
Enterprise
Aivo Conversational AI

Aivo Conversational AI

AI-powered conversational customer service automation

View

Pricing

Free

Key Features

Aivo Conversational AI core functionality
User-friendly interface
Regular updates and improvements
Aivo Conversational AI

Aivo Conversational AI

View

Aivo offers AI-powered conversational tools to automate customer service and boost sales. It delivers 24/7 support across channels like WhatsApp with seamless integration and real-time solutions

Best For

Enterprises
SMB
Startups
AlphaChat

AlphaChat

Conversational AI platform for customer service

View

Pricing

Free

Key Features

AlphaChat core functionality
User-friendly interface
Regular updates and improvements
AlphaChat

AlphaChat

View

AlphaChat is a conversational AI platform that automates customer service with quick setup, multilingual support, and smart integrations to increase efficiency and customer satisfaction

Best For

Enterprises
SMB
Startups
AskVideo.ai

AskVideo.ai

Chat with any YouTube video transcript

View

Pricing

Free

Key Features

AskVideo.ai core functionality
User-friendly interface
Regular updates and improvements
AskVideo.ai

AskVideo.ai

View

AskVideo.ai lets you chat with any YouTube video using its transcript, saving time and boosting learning. Instantly clarify content from lectures, tutorials, talks, and documentaries

Best For

Enterprises
SMB
Startups
AskYourPDF

AskYourPDF

AI-powered PDF chat and summarization

View

Pricing

Free

Key Features

AskYourPDF core functionality
User-friendly interface
Regular updates and improvements
AskYourPDF

AskYourPDF

View

AskYourPDF is an AI-powered tool to chat with, summarize, and manage PDFs instantly. Extract key insights, get instant answers, and organize documents effortlessly

Best For

Enterprises
SMB
Startups
boost.ai

boost.ai

AI-powered conversational platform for enterprises

View

Pricing

Free

Key Features

boost.ai core functionality
User-friendly interface
Regular updates and improvements
boost.ai

boost.ai

View

boost.ai is a conversational AI platform delivering secure, scalable customer self-service and agent assist solutions for regulated industries. It combines advanced AI and integrations to enhance customer experience and operational efficiency

Best For

Enterprises
SMB
Startups
Chyo

Chyo

Chat with business data instantly

View

Pricing

Free

Key Features

Chyo core functionality
User-friendly interface
Regular updates and improvements
Chyo

Chyo

View

Chyo is a conversational AI that integrates with Slack to provide instant, secure business data insights. It breaks down data silos, boosting team efficiency and decision-making

Best For

Enterprises
SMB
Startups
Cognigy

Cognigy

Generative AI-powered customer service agents

View

Pricing

Free

Key Features

Cognigy core functionality
User-friendly interface
Regular updates and improvements
Cognigy

Cognigy

View

Generative AI-powered customer service agents deliver fast, personalized support and boost satisfaction. Integrates voice, chat, and agent assist for seamless, scalable contact center automation

Best For

Enterprises
SMB
Startups
Decagon

Decagon

Conversational AI platform for customer experience

View

Pricing

Free

Key Features

Decagon core functionality
User-friendly interface
Regular updates and improvements
Decagon

Decagon

View

Decagon is a conversational AI platform that builds and scales AI agents for seamless, omnichannel customer experience, boosting deflection and resolution rates

Best For

Enterprises
SMB
Startups
Haptik

Haptik

Build enterprise-grade customer experience AI agents

View

Pricing

Free

Key Features

Haptik core functionality
User-friendly interface
Regular updates and improvements
Haptik

Haptik

View

Jio Haptik builds AI agents that deliver human-like customer experiences, boosting support efficiency and customer satisfaction. Features include multilingual voice agents, omnichannel engagement, and smart automation

Best For

Enterprises
SMB
Startups
Mendable

Mendable

Build AI chatbots from technical resources

View

Pricing

Free

Key Features

Mendable core functionality
User-friendly interface
Regular updates and improvements
Mendable

Mendable

View

Mendable builds AI chatbots that understand your technical docs to answer customer questions instantly. Customize models, integrate securely, and reduce support tickets efficiently

Best For

Enterprises
SMB
Startups
NeuraFlash

NeuraFlash

AI-driven Salesforce and AWS solutions

View

Pricing

Free

Key Features

NeuraFlash core functionality
User-friendly interface
Regular updates and improvements
NeuraFlash

NeuraFlash

View

NeuraFlash delivers AI-driven Salesforce and AWS solutions that automate tasks and resolve 80% of customer issues. Boost efficiency with Agentforce and generative AI for faster, smarter service

Best For

Enterprises
SMB
Startups
Nurix AI

Nurix AI

Conversational AI agents for sales support

View

Pricing

Free

Key Features

Nurix AI core functionality
User-friendly interface
Regular updates and improvements
Nurix AI

Nurix AI

View

Nurix AI provides intelligent voice agents for seamless support and smarter sales, enabling human-like conversations and rapid deployment. It automates customer service, qualifies leads, and integrates easily with existing systems

Best For

Enterprises
SMB
Startups
OfficeIQ

OfficeIQ

Boost efficiency and productivity with AI

View

Pricing

Free

Key Features

OfficeIQ core functionality
User-friendly interface
Regular updates and improvements
OfficeIQ

OfficeIQ

View

OfficeIQ offers smart AI agents that boost productivity by automating tasks and managing data securely. Enjoy voice commands, customizable chat models, and seamless document interaction for 3X efficiency

Best For

Enterprises
SMB
Startups
Parloa

Parloa

AI agent management platform for contact centers

View

Pricing

Free

Key Features

Parloa core functionality
User-friendly interface
Regular updates and improvements
Parloa

Parloa

View

AI agent platform for contact centers that scales conversations, boosts engagement, and improves customer loyalty

Best For

Enterprises
SMB
Startups
Perplexity

Perplexity

Ask anything with pro search features

View

Pricing

Starting at $20

Key Features

Get AI power in browser
Ask anything instantly
Unlock Pro search and history
Perplexity

Perplexity

View

Perplexity lets you ask anything and get instant, reliable answers with fact-checking. Unlock Pro for advanced search, history, and personalized projects

Best For

Startups
SMBs
Mid-market
Poe

Poe

Fast, helpful AI chat with multiple bots

View

Pricing

Free

Key Features

Poe core functionality
User-friendly interface
Regular updates and improvements
Poe

Poe

View

Poe is a fast, helpful AI chat platform offering GPT-4.1, Claude Opus 4, and more. Access multiple AI bots in one place for versatile, efficient assistance

Best For

Enterprises
SMB
Startups
Proficient AI

Proficient AI

End-to-end platform for conversational AI

View

Pricing

Free

Key Features

Proficient AI core functionality
User-friendly interface
Regular updates and improvements
Proficient AI

Proficient AI

View

Proficient AI is an end-to-end platform to build ChatGPT-like virtual agents for businesses. Quickly add conversational AI to your app using APIs and SDKs

Best For

Enterprises
SMB
Startups
Recrubo

Recrubo

Conversational AI for faster volume hiring

View

Pricing

Free

Key Features

Recrubo core functionality
User-friendly interface
Regular updates and improvements
Recrubo

Recrubo

View

Recrubo automates volume hiring with AI chat, speeding recruitment and cutting costs. It streamlines prescreening, schedules interviews, and boosts hire volume efficiently

Best For

Enterprises
SMB
Startups
Rulai

Rulai

Low-code, omni-channel conversational AI automation

View

Pricing

Free

Key Features

Rulai core functionality
User-friendly interface
Regular updates and improvements
Rulai

Rulai

View

Rulai is a low-code, omni-channel conversational AI platform that automates customer support and boosts satisfaction. It enables fast deployment, seamless integration, and improves revenue through personalized virtual assistants

Best For

Enterprises
SMB
Startups
Sierra

Sierra

Build better, more human customer experiences

View

Pricing

Free

Key Features

Sierra core functionality
User-friendly interface
Regular updates and improvements
Sierra

Sierra

View

Sierra builds AI agents that deliver empathetic, real-time customer support across channels. It improves experiences by solving issues, taking actions, and adapting quickly

Best For

Enterprises
SMB
Startups
Superbo

Superbo

AI-powered virtual employees and assistants

View

Pricing

Free

Key Features

Superbo core functionality
User-friendly interface
Regular updates and improvements
Superbo

Superbo

View

Superbo provides AI-powered virtual employees with secure, customizable conversational workflows to boost efficiency and customer satisfaction

Best For

Enterprises
SMB
Startups
Webex AI

Webex AI

AI-powered collaboration and customer experience platform

View

Pricing

Free

Key Features

Webex AI core functionality
User-friendly interface
Regular updates and improvements
Webex AI

Webex AI

View

Webex AI enhances collaboration with real-time summaries, action items, and clear communication. It boosts productivity and improves customer and employee experiences across audio, video, and text

Best For

Enterprises
SMB
Startups
Webio

Webio

Conversational AI for debt collection

View

Pricing

Free

Key Features

Webio core functionality
User-friendly interface
Regular updates and improvements
Webio

Webio

View

Webio uses Conversational AI to automate debt collection and boost customer engagement, improving payment rates and agent productivity

Best For

Enterprises
SMB
Startups
Dashworks

Dashworks

Enterprise AI Knowledge Assistant

View

Pricing

Free

Key Features

Dashworks core functionality
User-friendly interface
Regular updates and improvements
Dashworks

Dashworks

View

Dashworks helps teams find quick answers to workplace questions by instantly searching across company knowledge. It delivers these answers by connecting to various apps and knowledge bases, providing a unified search experience with real-time information and customizable AI assistants.

Best For

Enterprises
SMB
Startups
Five9

Five9

Call & Contact Center as a Service (CCaaS) Provider

View

Pricing

Free

Key Features

Five9 core functionality
User-friendly interface
Regular updates and improvements
Five9

Five9

View

Call & Contact Center As A Service (CCaaS) Provider helps businesses and contact centers transform customer experiences by streamlining operations and boosting customer satisfaction. It delivers personalized interactions and AI-driven solutions, enabling measurable growth and stronger customer relationships through omnichannel support and advanced analytics.

Best For

Enterprises
SMB
Startups
Tavus

Tavus

AI Powered PersonalizedVideo Outreach at Scale

View

Pricing

Free

Key Features

Tavus core functionality
User-friendly interface
Regular updates and improvements
Tavus

Tavus

View

Tavus helps developers create realistic AI digital twins for video generation and conversational interfaces. It leverages cutting-edge AI models to rapidly train replicas that support multiple languages and integrate seamlessly into existing platforms, while also offering robust security and content moderation.

Best For

Enterprises
SMB
Startups
Capacity

Capacity

Automate multi-channel AI customer support

View

Pricing

Free

Key Features

Capacity core functionality
User-friendly interface
Regular updates and improvements
Capacity

Capacity

View

Capacity automates customer support across channels with AI-powered virtual agents, boosting efficiency and satisfaction. It integrates with 250+ tools to reduce costs and improve team performance.

Best For

Enterprises
SMB
Startups
ChatBotKit

ChatBotKit

Build and deploy customizable AI agents

View

Pricing

Free

Key Features

ChatBotKit core functionality
User-friendly interface
Regular updates and improvements
ChatBotKit

ChatBotKit

View

ChatBotKit lets you build and deploy customizable AI bots and agents quickly. It integrates seamlessly across websites, apps, and messaging platforms to boost productivity and customer engagement

Best For

Enterprises
SMB
Startups
Conversica

Conversica

AI-Powered Conversationsto Unlock Revenue

View

Pricing

Pricing not listed; talk to sales.

Key Features

Start real conversations effortlessly
Qualify leads and reengage customers
Integrate with your tech stack
Conversica

Conversica

View

Conversica helps marketing, sales, and customer success teams by providing AI-powered Revenue Digital Assistants that engage contacts in humanlike conversations to drive pipeline and convert customers. It delivers value through a multi-model conversational AI platform, using large language models to automate tasks like lead qualification, sales outreach, and customer engagement, freeing up human teams to focus on high-value activities.

Best For

SMBs
Mid-market
Enterprise
Easy-Peasy.AI

Easy-Peasy.AI

All-in-one AI content creation platform

View

Pricing

Free

Key Features

Easy-Peasy.AI core functionality
User-friendly interface
Regular updates and improvements
Easy-Peasy.AI

Easy-Peasy.AI

View

Easy-Peasy.AI is an all-in-one AI platform for creating content, images, videos, and chatbots quickly. It boosts productivity with 200+ templates, real-time AI chat, and multi-language support

Best For

Enterprises
SMB
Startups
FlowGent

FlowGent

AI agents that boost sales and support

View

Pricing

Free

Key Features

FlowGent core functionality
User-friendly interface
Regular updates and improvements
FlowGent

FlowGent

View

FlowGent AI provides 24/7 AI agents that boost sales, automate support, and increase customer value. It integrates across WhatsApp, Slack, Instagram, and websites for seamless customer engagement

Best For

Enterprises
SMB
Startups
Gupshup

Gupshup

Conversational tools for customer engagement

View

Pricing

Free

Key Features

Gupshup core functionality
User-friendly interface
Regular updates and improvements
Gupshup

Gupshup

View

Gupshup is a conversational engagement platform offering AI-powered messaging tools to boost customer interactions, automate workflows, and drive sales across 30+ channels

Best For

Enterprises
SMB
Startups
ItsBot

ItsBot

AI-powered platform for marketing and support

View

Pricing

Starting at $24

Key Features

AI marketing automation tools
24/7 lead tracking and follow-ups
Unified CRM and Shopify integration
ItsBot

ItsBot

View

ItsBot is an AI-powered platform that automates marketing, sales, and support across chat, email, voice, and social channels to boost growth and efficiency. It offers smart lead tracking, CRM integration, and 24/7 customer engagement

Best For

Startups
SMBs
Mid-market
Jarvis AI

Jarvis AI

Access all latest AI models easily

View

Pricing

Free

Key Features

Jarvis AI core functionality
User-friendly interface
Regular updates and improvements
Jarvis AI

Jarvis AI

View

Jarvis AI offers all latest AI models in one platform for chat, automation, and knowledge building. Simplify workflows with secure, personalized AI tools across devices

Best For

Enterprises
SMB
Startups
Khoros

Khoros

AI-powered community, service, and social management

View

Pricing

Free

Key Features

Khoros core functionality
User-friendly interface
Regular updates and improvements
Khoros

Khoros

View

Khoros powers AI-driven communities, service, and social media management to boost engagement, automate support, and drive revenue.

Best For

Enterprises
SMB
Startups
Landbot

Landbot

AI Chatbot Generator for Conversational Experiences

View

Pricing

Starting at $32

Key Features

AI chatbot generator
No coding required
Automate customer conversations
Landbot

Landbot

View

Landbot empowers Marketing, Sales, and Customer Service teams to create AI chatbots for turning conversations into valuable outcomes. It achieves this by offering an easy-to-use platform with built-in integrations and bot-to-human handoff capabilities, creating personalized experiences across multiple channels.

Best For

Startups
SMBs
Mid-market
PathFactory

PathFactory

AI-powered platform for personalized content experiences

View

Pricing

Pricing not listed; talk to sales.

Key Features

Precision-targeted content experiences
Conversational AI for buyers
Personalized buyer landing pages
PathFactory

PathFactory

View

PathFactory is an AI-powered platform that personalizes content journeys to boost B2B engagement and pipeline. It delivers targeted content experiences that guide buyers from first touch to closed deal

Best For

Scale-ups
SMBs
Mid-market
Enterprise
Periscope Chat

Periscope Chat

Enterprise-grade AI chatbots for business

View

Pricing

Free

Key Features

Periscope Chat core functionality
User-friendly interface
Regular updates and improvements
Periscope Chat

Periscope Chat

View

Periscope Chat is an AI chatbot that automates customer support, lead capture, and product recommendations across multiple channels. It integrates easily with workflows to boost engagement, retention, and efficiency

Best For

Enterprises
SMB
Startups
Placy Pro

Placy Pro

AI platform for real estate professionals

View

Pricing

Free

Key Features

Placy Pro core functionality
User-friendly interface
Regular updates and improvements
Placy Pro

Placy Pro

View

Placy Pro is an AI platform that automates real estate lead engagement and boosts deal efficiency. It offers multilingual support, CRM integration, and advanced property search features

Best For

Enterprises
SMB
Startups
QualiaInterviews

QualiaInterviews

AI-led conversational interviews for research

View

Pricing

Free

Key Features

QualiaInterviews core functionality
User-friendly interface
Regular updates and improvements
QualiaInterviews

QualiaInterviews

View

AI-led conversational interviews that collect stories, adapt to languages, and provide instant summaries. Easy setup with voice input and automatic respondent testing

Best For

Enterprises
SMB
Startups
Quant

Quant

Human-like AI for customer insights

View

Pricing

Free

Key Features

Quant core functionality
User-friendly interface
Regular updates and improvements
Quant

Quant

View

Quant delivers AI-driven customer insights and predictive analytics to optimize operations and boost satisfaction. It enables real-time decision-making with multimodal, multilingual communication across channels

Best For

Enterprises
SMB
Startups
SnatchBot

SnatchBot

Create intelligent conversational AI chatbots

View

Pricing

Free

Key Features

SnatchBot core functionality
User-friendly interface
Regular updates and improvements
SnatchBot

SnatchBot

View

SnatchBot is an enterprise-grade platform to build intelligent chatbots and voice assistants with multi-channel deployment and advanced analytics. It enables quick setup, scalable AI conversations, and enhanced customer engagement

Best For

Enterprises
SMB
Startups
Taalk

Taalk

AI agents for voice, text, email

View

Pricing

Free

Key Features

Taalk core functionality
User-friendly interface
Regular updates and improvements
Taalk

Taalk

View

Taalk is an AI-powered platform that automates voice, text, and email customer engagement to boost growth and streamline communication. It offers customizable AI agents, multi-channel campaigns, and real-time analytics for scalable business automation

Best For

Enterprises
SMB
Startups
Text Conversations

Text Conversations

Create branded, engaging text conversations effortlessly

View

Pricing

Free

Key Features

Text Conversations core functionality
User-friendly interface
Regular updates and improvements
Text Conversations

Text Conversations

View

Branded Text Conversations simplifies creating personalized, branded chat experiences for better engagement. Use Branded Text Conversations to enhance communication with customizable, interactive messaging.

Best For

Enterprises
SMB
Startups
Twilio

Twilio

Communications APIs with AI and data

View

Pricing

Free

Key Features

Twilio core functionality
User-friendly interface
Regular updates and improvements
Twilio

Twilio

View

Twilio provides flexible communications APIs with AI and customer data to build personalized SMS, voice, and email experiences. It enables fast, scalable customer engagement across multiple channels with real-time insights

Best For

Enterprises
SMB
Startups
VAgents

VAgents

Virtual agents for automated interactions

View

Pricing

Free

Key Features

VAgents core functionality
User-friendly interface
Regular updates and improvements
VAgents

VAgents

View

VAgents offers virtual agents for efficient, automated interactions. Use to streamline communication and support

Best For

Enterprises
SMB
Startups
Visito

Visito

AI agents for instant hotel bookings

View

Pricing

Free

Key Features

Visito core functionality
User-friendly interface
Regular updates and improvements
Visito

Visito

View

Visito?s AI agents automate guest messaging 24/7 across channels, boosting direct bookings 3x. Manage chats, answer questions instantly, and increase conversions effortlessly

Best For

Enterprises
SMB
Startups
Strada

Strada

Phone AI agents scaling insurance calls.

View

Pricing

Pricing not listed; talk to sales.

Key Features

Inbound & outbound calls
Live actions and transfers
Appointment scheduling
Strada

Strada

View

Strada is a conversational AI platform that scales insurance calls with 24/7 phone and SMS service, boosting retention and speeding workflows. It offers pre-built use cases, live actions, and CRM automation for accurate, cost-effective customer interactions.

Best For

Mid-market
Enterprise

Frequently Asked Questions

What are conversational AI agents?

Conversational AI agents are software tools that simulate human-like chat and voice interactions to answer questions and complete tasks automatically.

What can conversational AI agents do?

They handle customer support, automate sales, schedule meetings, and provide instant answers 24/7, improving engagement and efficiency.

How do conversational AI agents work?

They use natural language processing to understand input and machine learning to generate relevant, human-like responses in real time.

Are conversational AI agents easy to set up?

Yes, most tools offer simple drag-and-drop builders or pre-built templates requiring no coding for quick setup.

Are conversational AI agents free?

Many offer free plans with limited features; full functionality usually requires paid subscriptions starting around $10–$50/month.

What is the common conversational AI agents pricing?

Pricing ranges from $10 to $100+ per month, depending on features, user volume, and customization options.

What are the types of conversational AI agents?

Types include chatbots, voice assistants, virtual customer agents, and automated messaging bots for websites or apps.

Do conversational AI agents work with email?

Yes, many integrate to send automated email replies and follow-ups alongside chat or voice interactions.

What are the best conversational AI agents tools?

Popular tools include Dialogflow, IBM Watson Assistant, Microsoft Bot Framework, and Rasa for robust AI conversations.

What are common conversational AI agents integrations?

They commonly integrate with CRM, support platforms, messaging apps, email systems, and voice services like Alexa.