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Omnisend Review

Omnisend
Omnisend

Integrated email and SMS marketing automation.

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Omnisend is an email and SMS marketing platform that boosts sales with automation and segmentation. It offers customizable campaigns and award-winning 24/7 support for ecommerce growth.
Multichannel Outreach
AI Email Personalization
Abandoned Cart Recovery
SMS Marketing Platforms
Email Marketing Platforms
SMS & Text Commerce
+4 more
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Omnisend Core Capabilities
Email and SMS marketing integration
Pre-built automation workflows
Real-time audience segmentation
Links
Visit Website
Social
LinkedInLinkedinTwitterYoutube
Pricing
From$11.20/mo
BillingCredit-based
TrialAvailable
Who is Omnisend for?
Startups
Scale-ups
SMBs
Is Omnisend easy to use?
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What is Omnisend

Omnisend is an email and SMS marketing tool designed for ecommerce businesses. It helps brands engage customers through combined, customizable campaigns. Users see on average $68 revenue for every $1 spent, thanks to its effective automation and segmentation features. The tool shines in automating welcome series, abandoned cart recovery, and post-purchase messaging, saving time and boosting sales. You can start seeing results quickly—Omnisend promises setup in about 30 minutes. Omnisend integrates seamlessly with ecommerce platforms like Shopify and WooCommerce, acting as a core marketing automation layer in your go-to-market stack. It’s practical for ecommerce marketing campaigns but not built for non-ecommerce or complex CRM-only needs.

Ideal Customer Profile

Omnisend is recommended for ecommerce brands looking to boost sales with easy-to-use email and SMS marketing. It’s perfect for businesses on Shopify, BigCommerce, WooCommerce, and more who want reliable automation and personalized customer engagement.

Startups
Scale-ups
SMBs

Key Features

Email and SMS marketing integration
Pre-built automation workflows
Real-time audience segmentation
Customizable campaign templates
Award-winning customer support
Easy ecommerce platform integration

Pricing

Omnisend pricing starts at $11.20/month with a Standard plan for up to 500 contacts and 6,000 emails monthly, while the Pro plan at $41.30/month offers unlimited emails, 2,500 contacts, global SMS messaging, and advanced reporting. A free plan is also available with up to 250 contacts and 500 emails per month, including all core features but limited sending volume. Pro and Custom plans include bonus SMS credits equal to the monthly bill, 24/7 priority support, and dedicated account experts starting from $400/month.

Starting price$11.20
TrialAvailable

Free

Free

Per User, Monthly

It includes

  • Send 500 emails/month
  • Up to 250 contacts
  • All features included
  • Email & SMS
  • Forms & popups
  • Basic support

Standard

$11.20

Per User, Monthly

It includes

  • 500 contacts
  • 6000 emails/month
  • Unlimited web push
  • $1 free SMS
  • 24/7 priority support
  • Account expert $400+

Pro

$41.30

Per User, Monthly

It includes

  • 2500 contacts
  • Unlimited emails
  • Global SMS messaging
  • Bonus SMS credits $41.30
  • Advanced reporting
  • Priority support + expert

Custom

Contact Sales

Per Workspace, custom

It includes

  • Custom contacts
  • Unlimited emails
  • Global SMS messaging
  • Free migration service
  • Advanced reporting
  • Dedicated onboarding

How simple is Omnisend setup?

Complexity
Advanced

Omnisend is ready to use out of the box with just sign-up needed, making it quick to get started. Basic configuration like connecting your ecommerce platform and setting up email and SMS campaigns can be done solo within minutes.

Frequently Asked Questions

How to use Omnisend?
Sign up, connect your ecommerce platform, create email & SMS campaigns, automate workflows, and track performance easily.
How much is Omnisend?
Plans start free (up to 500 emails/month), Standard at $11.20/month, Pro at $41.30/month with growing contact tiers.
Why choose Omnisend?
Omnisend offers integrated email & SMS marketing with automation, segmentation, and award-winning 24/7 customer support.
How does Omnisend work?
Omnisend automates email and SMS marketing, segments audiences, and personalizes campaigns to boost ecommerce revenue.
Is Omnisend free?
Yes, the Free plan includes all features with up to 500 emails/month and 250 contacts, no credit card required.
Is Omnisend a partner?
Yes, Omnisend partners with agencies, affiliates, tech, and ecommerce platforms to enhance marketing solutions.
How to learn Omnisend?
Use 24/7 live chat support, explore tutorials, demos, and webinars for quick onboarding and expert guidance.
What are Omnisend alternatives?
Common alternatives include Klaviyo, Mailchimp, Brevo, and MailerLite, differing in pricing and features.
What are Omnisend reviews?
Omnisend has high ratings: 4.8/5 usability, 4.6/5 ease of setup, 4.9/5 support quality, praised for ease and growth impact.
Does Omnisend have an API?
Yes, Omnisend offers API access for custom integrations and enhanced ecommerce automation.
Does Omnisend have a trial or a demo?
Yes, start free anytime or request a live demo to see Omnisend features and benefits in action.

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