Lumoa is a CX platform offering real-time customer insights with Generative AI to improve KPIs. It unifies feedback, delivers specific actions, and boosts customer-centric growth.
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Get startedLumoa is recommended for companies that want to quickly understand and act on customer feedback from surveys, calls, reviews, and more. It helps customer experience teams like those at Netigate improve their KPIs by using real-time insights and Generative AI.
Lumoa offers a free trial with no credit card required and pricing starting at €525 per month for the Simple plan. The Simple plan includes unlimited users, 500 feedback responses per month, generative AI, and 1 metric type, while the Professional plan at €999 per month increases feedback responses to 1,000 and adds multiple metric types. The Enterprise plan is custom priced, supports over 1,000 feedback responses per month, multiple metric types plus chat and phone calls integration, and includes SSO.
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Lumoa requires basic configuration where you connect your existing feedback channels like surveys, helpdesks, and CRM in minutes. Once connected, you can immediately start asking questions and get real-time customer insights without complex setup.
Lumoa
