Lorikeet automates 80% of customer support with confident AI, boosting efficiency and accuracy. It integrates securely across channels to deliver human-quality CX and fast ticket routing
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Lorikeet is recommended for companies that want to solve customer problems fast and accurately across chat, email, and voice without adding more support staff. It’s ideal for teams needing a smart AI that follows their rules and handles tough issues with precision.
Lorikeet charges only for successfully resolved tickets with no platform, per-seat, or setup fees, starting at $1,500/month for the Start plan, which includes 18,000 credits/year and higher per-ticket costs. The Scale plan costs $4,000/month, offering 48,000 credits/year with lower per-ticket rates for chat, voice, routing, and QA. Enterprise pricing is custom-tailored for companies with over 20,000 monthly tickets and complex needs, including custom credits and features.
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Implementing Lorikeet involves connecting it to your existing customer support systems like Zendesk and Stripe, and configuring workflows to match your SOPs for handling different customer issues. The process requires coordination with multiple teams to set up integrations and train the AI, typically taking several days to ensure smooth escalation and precise issue resolution.
Lorikeet
