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Insight7 Review

Insight7
Insight7

AI Tool For Interview Alaysis & Market Research

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Insight7 helps market researchers, consultants, and sales/marketing teams transform qualitative data from interviews and calls into actionable insights. It achieves this by transcribing audio, video, and text, then using AI to extract themes, quotes, and generate visualizations, reports, and other assets.
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Insight7 Core Capabilities
Automate call import and transcription
Assess quality compliance effectiveness
Identify sales and improvement opportunities
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Pricing
From$16.00/yr
BillingPer seat
TrialAvailable
Who is Insight7 for?
Scale-ups
SMBs
Mid-market
Enterprise
Is Insight7 easy to use?
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What is Insight7

Call Analytics 2.0 is a tool designed for sales, customer experience (CX), and research teams to automatically transcribe and analyze calls at scale. It stands out by turning every call into actionable coaching and sales opportunities with instant, automated insights. Businesses use it to improve call quality, compliance, and uncover key patterns quickly. The tool shines in evaluating sales calls, enhancing customer experience, and unlocking research insights by generating reports and actionable scorecards. You can see results within minutes, with deployment typically completing in one week, making it fast to adopt and use. Call Analytics 2.0 easily integrates into your go-to-market stack by working alongside CRM and data platforms to boost coaching and quality assurance efforts. However, it is focused solely on call analysis and is not designed for general communication or standalone CRM functions.

Ideal Customer Profile

Call Analytics 2.0 is recommended for sales, customer experience, quality assurance, and research teams who want to automatically analyze calls for insights that grow revenue, quality, and coaching. Trusted by 500+ businesses, it helps teams like TripleTen and Fresh Prints improve call reviews and coaching at scale.

Scale-ups
SMBs
Mid-market
Enterprise

Key Features

Automate call import and transcription
Assess quality compliance effectiveness
Identify sales and improvement opportunities
Generate reports and journey maps
Transcribe audio video scale
Redact PII with enterprise security

Pricing

Insight7 offers call analytics starting at $16/month for individuals with 1 user, 10 call analyses, and English transcription, while pro and business plans increase call limits, user numbers, and add multi-language transcription plus advanced dashboards and alerts. Business plans (from $250/month) include 3 users, 200 calls, custom vocabulary, PII redaction, and automation features, with an enterprise option providing unlimited usage, APIs, live recording, and a dedicated account manager. Monthly and annual billing options are available, but no free trial is mentioned.

Starting price$16.00
TrialAvailable

Starter

$16.00

Per User, Annually

It includes

  • 1 user
  • 10 calls analyzed
  • 1 project
  • English transcription
  • basic dashboards
  • live chat support

Pro

$83.00

Per User, Annually

It includes

  • 1 user
  • 50 calls analyzed
  • 4 projects
  • 60+ languages
  • reports & scorecards
  • live chat support

Business

$250.00

Per Team, Annually

It includes

  • 3 users
  • 200 calls analyzed
  • 10 projects
  • 60+ languages
  • advanced dashboards
  • email & live chat

Enterprise

contact for price

Per Workspace, custom/contact

It includes

  • unlimited users
  • unlimited calls
  • unlimited projects
  • 60+ languages
  • APIs & automation
  • dedicated manager

Starter

$19.00

Per User, Monthly

It includes

  • 1 user
  • 10 calls analyzed
  • 1 project
  • English transcription
  • basic dashboards
  • live chat support

Pro

$99.00

Per User, Monthly

It includes

  • 1 user
  • 50 calls analyzed
  • 4 projects
  • 60+ languages
  • reports & scorecards
  • live chat support

Business

$299.00

Per Team, Monthly

It includes

  • 3 users
  • 200 calls analyzed
  • 10 projects
  • 60+ languages
  • advanced dashboards
  • email & live chat

Enterprise

contact for price

Per Workspace, custom/contact

It includes

  • unlimited users
  • unlimited calls
  • unlimited projects
  • 60+ languages
  • APIs & automation
  • dedicated manager

How simple is Insight7 setup?

Complexity
Advanced

Using Call Analytics 2.0 is quick and straightforward: sign up and start importing calls for automatic transcription and analysis within minutes. Basic configuration like connecting your call sources and setting evaluation criteria takes a few minutes, allowing you to generate reports and insights without complex setup.

Frequently Asked Questions

How to use Insight7?
Upload audio, video, or text files, then get instant summaries, visualizations, and reports to analyze call quality and customer insights.
How much is Insight7?
Plans start at $16/month annually or $19/month monthly for individuals, up to custom pricing for enterprises with advanced features.
Why choose Insight7?
Insight7 offers fast, scalable call analysis with over 60 languages, enterprise security, and features like PII redaction and automated reports.
How does Insight7 work?
It transcribes and analyzes calls to extract themes and insights, generating dashboards and scorecards automatically for quality and sales improvements.
Is Insight7 free?
Yes, a free plan with basic features is available, no credit card required; advanced features need a paid subscription.
Is Insight7 a partner?
Yes, Insight7 partners with AWS and integrates with tools like Google Drive, YouTube, Gong, and more for seamless workflows.
How to learn Insight7?
Use in-app tutorials and guides or request a demo to quickly understand features and boost call analysis productivity.
What are Insight7 alternatives?
Insight7 competes with other call analytics tools but stands out with multi-language support and automated evaluation criteria.
What are Insight7 reviews?
Insight7 holds a 4.9 G2 rating and is trusted by 500+ businesses for improving sales, quality assurance, and coaching.
Does Insight7 have an API?
Yes, Insight7 provides Call Analysis APIs for integration and advanced automation of call data processing.
Does Insight7 have a trial or a demo?
Yes, Insight7 offers a free trial and demo options to see results and impact before subscribing.

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