Churn Prevention
npx skills add coreyhaines31/marketingskills/churn-preventionReduces churn by building cancellation flows, save offers, dunning sequences, failed payment recovery, and win-back campaigns. Covers the full lifecycle of at-risk account intervention.
Ask Claude to reduce churn — for instance "design a cancel flow with save offers" or "build a dunning sequence for failed payments." It first gathers your churn situation, billing platform and usage data, then builds the relevant pieces: cancel flows with exit surveys and dynamic save offers, proactive retention based on health-score risk signals, and payment-recovery (dunning) sequences with smart retry logic. It includes the metrics and A/B tests to measure each intervention.
Install the skill
Run the install command in your terminal while in your project directory.
Start Claude Code
Open Claude Code in your project. The skill will be automatically detected.
Ask Claude to use it
Claude will automatically use the skill when relevant, or you can explicitly ask for it.