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Userpilot Review

Userpilot
Userpilot

Drive product growth with user insights.

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Userpilot drives product growth with user onboarding, in-app engagement, feedback, and analytics. It helps increase adoption, retention, and revenue through actionable user insights.
Retention & Loyalty Tools
Sales Onboarding Software
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Userpilot Core Capabilities
User onboarding guidance
Product analytics reports
In-app engagement tools
Links
Visit Website
Social
LinkedInLinkedIn
Pricing
From$299.00/yr
BillingPer user
TrialAvailable
Who is Userpilot for?
Startups
Scale-ups
SMBs
Is Userpilot easy to use?
Who uses Userpilot?
PhantomBuster
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What is Userpilot

Userpilot is a product growth platform designed to help businesses improve user engagement, adoption, and retention. It focuses on in-app user insights, onboarding, analytics, feedback, and session replay. Companies use Userpilot to drive product growth by understanding user behavior and delivering contextual guidance. The tool excels in onboarding new users, collecting user feedback with Microsurveys, analyzing product usage, and replaying sessions to identify issues. Results can be seen quickly, often within a month, as demonstrated by customers like Kontentino who improved activation rates by 10% in 30 days. Userpilot fits seamlessly in your tech stack by integrating with CRMs and analytics tools to enhance user segmentation. However, it’s not a full-fledged CRM or standalone analytics platform, but a complement for product teams focused on growth through user experience.

Ideal Customer Profile

Userpilot is recommended for companies that want to drive product growth by using user insights and in-app engagement. It helps teams like Kontentino improve user onboarding, boost activation, and increase retention.

Startups
Scale-ups
SMBs

Key Features

User onboarding guidance
Product analytics reports
In-app engagement tools
User feedback surveys
Session replay insights
Mobile user onboarding

Pricing

Userpilot offers three pricing tiers starting at $299/month billed annually for up to 2,000 monthly active users, including features like in-app engagement and user segmentation. The Growth plan at $799/month adds custom MAUs, advanced analytics, event autocapture, and supports 15 seats with unlimited segments. Enterprise plans are custom-priced with premium integrations, bulk data export, SAML SSO, unlimited seats, and tailored SLAs for large teams.

Starting price$299.00
TrialAvailable

Starter

$299.00

Per Team, Annually

It includes

  • Up to 2000 MAUs
  • In-App Engagement
  • User Segmentation
  • Analyze Usage Trends
  • NPS Survey
  • 3 Seats

Growth

$799.00

Per Team, Annually

It includes

  • Custom MAUs
  • Advanced Analytics
  • Event Autocapture
  • Email Engagement
  • 15 Seats
  • Unlimited Segments

Enterprise

Contact Sales

Per Team, custom

It includes

  • Premium Integrations
  • Bulk Data Export
  • Custom Roles
  • SAML SSO
  • Unlimited Seats
  • Custom SLA

How simple is Userpilot setup?

Complexity
Advanced

Userpilot’s implementation is simple: sign up, add a small snippet of code to your product, and start creating user onboarding flows and in-app surveys with minimal setup. For advanced features like custom analytics and integrations, plan for a few hours of configuration and data mapping.

Frequently Asked Questions

How to use Userpilot?
Userpilot helps you onboard users, track behavior, and boost engagement via in-app guides, surveys, analytics, and personalized experiences.
How much is Userpilot?
Plans start at $299/month for 2,000 monthly active users; growth and enterprise plans offer advanced features and custom pricing.
Why choose Userpilot?
Userpilot offers scalable, easy-to-use tools that improve user activation, retention, and product growth with in-app engagement and analytics.
How does Userpilot work?
It captures user data, delivers contextual in-app experiences, and analyzes behavior to optimize onboarding and product adoption workflows.
Is Userpilot free?
Userpilot offers a 14-day free trial with no credit card required to test all core features.
Is Userpilot a partner?
Userpilot integrates seamlessly with major platforms like Segment, Mixpanel, Amplitude, and Hubspot for extended functionality.
How to learn Userpilot?
Access practical resources like their blog, webinars, and Product Adoption School for expert guidance on using Userpilot effectively.
What are Userpilot alternatives?
Common alternatives include tools like Pendo, WalkMe, and Whatfix, offering similar onboarding and user engagement features.
What are Userpilot reviews?
Users praise Userpilot’s ease of use, value for money, and continuous platform evolution supporting product growth goals.
Does Userpilot have an API?
Yes, Userpilot offers HTTP API access and supports event data import/export via add-ons.
Does Userpilot have a trial or a demo?
Yes, Userpilot provides a 14-day free trial and personalized demos to explore features before purchasing.

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