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Rivo Review
Rivo is a Shopify Plus retention platform offering customizable loyalty, referrals, accounts, and memberships to boost repeat customers and revenue. It integrates seamlessly with your store and drives growth through personalized incentives and analytics.
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Rivo
RivoRivo Core Capabilities
Personalized customer accounts
Fully customizable loyalty programs
Easy-to-share referrals
Links
Visit WebsiteSocial
Pricing
From$49.00/mo
BillingPer hybrid
TrialAvailable
Who is Rivo for?
Startups
Scale-ups
SMBs
Mid-market
Enterprise
Is Rivo easy to use?
5m30m1h2h3hCustom
What are Rivo alternatives?
What is Rivo
Rivo is a retention platform designed for Shopify Plus stores. It helps brands convert one-time buyers into repeat customers through loyalty programs, referrals, memberships, and personalized customer accounts. Rivo stands out by offering over 150 features tailored to build customer loyalty with simple monthly billing and deep Shopify integration.
The tool excels in creating custom loyalty programs with points, cashback, and VIP tiers, managing referrals to lower customer acquisition costs, and building memberships that unlock special perks. Most brands see results fast, often within weeks, thanks to streamlined onboarding and seamless Shopify checkout integration.
Rivo fits into the tech stack by connecting with 50+ tools like Klaviyo and Gorgias, acting mainly as a customer retention and loyalty hub. It is not designed to replace core CRM or full marketing automation platforms but complements them by boosting engagement and repeat sales. Overall, Rivo is best for Shopify Plus brands seeking a flexible, developer-friendly loyalty solution that scales.
Ideal Customer Profile
Rivo is recommended for Shopify Plus brands wanting to turn one-time buyers into repeat customers with customizable loyalty, referrals, and membership programs. Trusted by brands like HexClad, Ridge, and Dr. Squatch, Rivo helps build customer loyalty and retention easily.
StartupsScale-upsSMBsMid-marketEnterprise
Key Features
Personalized customer accounts
Fully customizable loyalty programs
Easy-to-share referrals
VIP memberships and tiers
Seamless Shopify integration
Robust fraud prevention tools
Pricing
Rivo pricing starts at $49 per month with a 7-day free trial for the Scale plan, while the Plus plan is $499 per month and the Custom plan is tailored with custom pricing. Plans differ by order volume limits, loyalty participants, integrations, and access to advanced features like white-glove onboarding, unlimited locations, and enhanced API rate limits. All plans include 24/7 support, over 150 features, and integration with 50+ apps, with higher tiers offering dedicated account management and priority support.
Starting price$49.00
TrialAvailable
How simple is Rivo setup?
Implementing Rivo involves signing up and performing basic setup tasks like connecting your Shopify store and integrating with key apps, which can be done quickly solo. For advanced features like custom loyalty programs or memberships, plan for a few days of guided onboarding with your team and Rivo’s support to ensure seamless integration and strategy alignment.
Frequently asked questions
How to use Rivo?
Use Rivo to create loyalty, referral, and membership programs integrated seamlessly with Shopify to boost customer retention and engagement.
How much is Rivo?
Rivo pricing starts at $49/month for Scale plan, $499/month for Plus plan, and custom pricing for Enterprise plans.
Why choose Rivo?
Choose Rivo for its 150+ features, Shopify native integration, a fully open platform, and 50+ app integrations for scalable retention.
How does Rivo work?
Rivo works by rewarding customers with points, referrals, memberships, and personalized accounts to drive repeat purchases and growth.
Is Rivo free?
Rivo offers a 7-day free trial on paid plans to explore features before committing.
Is Rivo a partner?
Yes, Rivo partners with top Shopify apps and tech companies like Klaviyo, Gorgias, and Recharge for deep integrations.
How to learn Rivo?
Learn Rivo via 24/7 support, a comprehensive Help Center, API documentation, and a resource library with case studies.
What are Rivo alternatives?
Alternatives include Loyalty Lion, Yotpo, Smile, Talkable, and Friendbuy, compared on features and integrations.
What are Rivo reviews?
Users praise Rivo for fast migrations, high repeat purchase lifts (up to 5x), and strong customer support.
Does Rivo have an API?
Yes, Rivo provides a developer toolkit with JavaScript API, REST API, Metafields, and Webhooks for full customization.
Does Rivo have a trial or a demo?
Rivo offers a free 7-day trial and personalized demos to explore its loyalty and referral platform capabilities.
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