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SMS-Magic Review
SMS-Magic enables conversational messaging via text, WhatsApp, and Facebook Messenger for CRM engagement. It delivers positive customer experiences and instant support through its mobile app.
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SMS-Magic
SMS-MagicSMS-Magic Core Capabilities
Conversational messaging through multiple channels
Native CRM messaging application
Mobile app for instant support
Links
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Pricing
From$50.00/mo
BillingPer month
TrialAvailable
Who is SMS-Magic for?
SMBs
Mid-market
Enterprise
Is SMS-Magic easy to use?
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What is SMS-Magic
SMS-Magic is a messaging platform designed for businesses to engage customers through conversational texting. It fits in the category of CRM messaging tools, enabling text communication via SMS, WhatsApp, Facebook Messenger, and LINE. What sets SMS-Magic apart is its ease of use on mobile devices and strong focus on creating positive customer experiences.
The tool shines in industries like financial services, healthcare, education, and staffing, where quick, direct communication is key. Results come fast, with teams able to start messaging immediately after setup, boosting customer support and sales outreach instantly.
SMS-Magic integrates seamlessly with CRMs like Salesforce and Zoho, making it a core part of the go-to-market stack for messaging and customer engagement. It’s not designed for broadcast marketing or non-personalized bulk texting; it focuses on real-time, conversational messaging to improve customer relationships.
Ideal Customer Profile
SMS-Magic is recommended for businesses that want to engage customers anytime, anywhere through conversational messaging using text, WhatsApp, Facebook Messenger, and LINE. It works well with CRMs like Salesforce and Zoho to deliver instant support and improve customer experience.
SMBsMid-marketEnterprise
Key Features
Conversational messaging through multiple channels
Native CRM messaging application
Mobile app for instant support
Industry-specific messaging solutions
Global messaging and compliance
Advanced message delivery analytics
Pricing
SMS Magic offers three pricing plans starting at $50/month: Automation Messaging for easy reminders and alerts, Conversational Messaging at $100/month for personalized 1-to-1 sales conversations, and Multichannel Messaging at $180/month with WhatsApp and Facebook Messenger integrations. There is no mention of a free trial, but yearly subscriptions save 20% compared to monthly billing. Plans differ mainly by the number of messaging channels, personalization, and automation features to help grow your business efficiently.
Starting price$50.00
TrialAvailable
How simple is SMS-Magic setup?
SMS-Magic requires basic configuration like connecting your CRM and setting up messaging workflows, which can be done solo in under an hour. For full functionality, plan a demo or onboarding session to integrate messaging channels and customize industry-specific solutions with your team.
Frequently asked questions
How to use SMS-Magic?
Use SMS-Magic to send personalized messages via SMS, WhatsApp, and Facebook Messenger directly from your CRM to engage customers effectively.
How much is SMS-Magic?
Pricing starts at $50/month for Automation, $100/month for Conversational, and $180/month for Multichannel Messaging with a 20% discount on yearly plans.
Why choose SMS-Magic?
SMS-Magic offers multichannel messaging, CRM integration, reusable templates, and excellent customer satisfaction to boost engagement and sales.
How does SMS-Magic work?
It integrates with your CRM to send automated and personalized messages across multiple channels, enhancing customer communication and support efficiency.
Is SMS-Magic free?
No, SMS-Magic offers paid plans, but you can try a free trial or schedule a demo before purchasing.
Is SMS-Magic a partner?
Yes, SMS-Magic is a Meta Business Partner and is available on Salesforce AppExchange and Zoho Marketplace.
How to learn SMS-Magic?
Learn via SMS-Magic's doc center, industry use cases, whitepapers, technical guides, and customer support resources.
What are SMS-Magic alternatives?
Alternatives include other CRM messaging platforms and multichannel customer engagement tools that support SMS and social messaging.
What are SMS-Magic reviews?
SMS-Magic has a 98% customer satisfaction rating, praised for ease of use and powerful CRM messaging features.
Does SMS-Magic have an API?
Yes, SMS-Magic supports API integrations to automate messaging and connect with various CRM systems.
Does SMS-Magic have a trial or a demo?
Yes, SMS-Magic offers a free trial and the option to schedule a demo to experience its features.
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