15 Best Omnichannel Marketing Companies in 2025

If you spend time and money on multichannel campaigns but end up with wasted resources and low engagement, you’re not alone. Omnichannel marketing isn’t just about being available on all channels. It requires a strategic move, personalizing experiences in a way that feels unified, timely, and relevant to each customer. 

The result? More sales, more revenue. 

We aren’t just making claims; the stat backs it up with a 250% higher purchase on omnichannel platforms. So, how do you benefit from this? Hire an omnichannel marketing company. They don’t just manage the channels; they create resonating, data-driven experiences to guide your potential customers throughout the sales cycle. 

In this article, we will explore the 10 best omnichannel marketing companies in 2025. We also take a look at how to choose the right vendor, why they should align with your marketing and sales teams, and common red flags to watch out for. Let’s get started. 

15 Best Omnichannel Marketing Companies (Agencies + Tools)

Here are the 15 best omnichannel marketing companies to consider. To be clear, we combined agencies + tools that offer omnichannel marketing for businesses. 

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1. ColdIQ 

ColdIQ is a B2B sales prospecting and lead generation agency that focuses on generating qualified leads for businesses. Our mission is simple: use advanced sales software to build scalable outbound systems for omnichannel lead generation. 

What ColdIQ Does Differently

Unlike many vendors, we prioritize using the right outbound infrastructure and leveraging the right sales prospecting techniques to meet your prospects at their preferred channel. Whether it’s cold emails, LinkedIn lead generation, or phone calls, we handle it all. 

Here is how ColdIQ helps you stay ahead: 

• Audience and market research → Gather data and insights from your team to learn more about your prospect’s pain points, behavior, preferred communication channels, and more. 

• Lead sourcing and enrichment → Use AI sales tools like Ocean, Expandi, and Clay to find and enrich your lead list.

• Lead nurturing → Use customer data to create personalized interactions across various omnichannel touchpoints (email, LinkedIn, and calls) and guide prospects through the sales funnel. 

• Infrastructure setup → Build multiple domains and warm up accounts to ensure your emails land in your inbox, not the spam folder. 
• Sales consulting →  We offer an integrated program to bridge the gap between both teams to ensure collaboration for each goal. 

• Outsourced service → Outsource lead generation services to handle the heavy lifting for you. 

Thanks to this comprehensive approach, your sales and marketing efforts align with our strategy, driving engagement and boosting conversion across every stage of the buyer’s journey. 

Why Choose Us?

You’re not just partnering with another vendor; you’re working with experts who have built real outbound systems and know what exactly drives results:

• Fast implementation and scalable processes
• Launch campaigns across multiple channels within days, not months. 

• Fill the pipeline with qualified opportunities, not vain metrics. 

• Perfect founders and small sales teams that struggle to maximize outbound efforts. 

• Real guidance on outbound omnichannel marketing.

Here’s what customers say:

"ColdIQ is my go-to person for lead generation projects. Unlike many vendors, they don't rely on a lazy mass emailing approach. They explain the logic behind their actions and do not delegate the work to junior staff, which sets them apart." — Holly, P., Previous Marketing Director at Convatec.

"ColdIQ is a lead generation wizard! Thanks to their skills, I was able to land big contracts with important affiliates for Podly. Highly recommend their services!" —- Loic, R. Founder and CEO at Podly.

Case Study — How ColdIQ Generated 25 Leads for Field Day in Three Months

Field Day performed outbound operations, but their process was time-consuming and distracted them from closing deals and other business matters. They had a lean sales team and only got a low volume of leads.

“We were spending a lot of time in the pitching process.” —- Max Gowing, CEO and Founder at Field Day

ColdIQ stepped in to handle their prospecting activities, from building complex Clay tables to personalizing messages. The result? We generated 25 lead meetings in three months.

The Results

Want Similar Results?

If you’re:

• Tired of the pitching process
• Sitting on AI sales tools without real ROI
• Struggling to generate high-quality leads.

Let’s change that. We’ve built outbound systems that delivered 3-5x demos under 90 days. 

Book your free GTM Strategy Call to get a custom, well-tailored pricing for your specific needs and the size of your project. 

2. Belkins

Established in 2017, Belkins is a B2B lead generation and appointment setting company that’s renowned for outbound marketing, specifically for sales development and omnichannel marketing. The company employs an omnichannel approach to its existing sales and marketing strategies to achieve a comprehensive reach across every stage of the customer’s journey. 

Their omnichannel strategies lie across three major channels ( cold emails, LinkedIn, and cold calling) where they provide personalized messages at optimal times to reach your potential buyers. What sets Belkins apart is its in-depth customer and market research for each business, ensuring their strategies are well-tailored to their clients’ needs. 

Use Cases

• Suitable for businesses that want to go beyond a single-channel outreach 
• Perfect for companies that are struggling to fill their pipeline with qualified leads. 

Customer Reviews

“We were most impressed by Belkin's consistent delivery of high-quality leads and proactive approach to understanding and meeting our specific business needs." —- Chief Revenue Officer, Pinnacle Minds on Clutch. 

“Belkins carefully studied each segment we targeted and crafted messages that matched our tone and their best practices. They delivered a comprehensive market segment analysis, customized outreach messages, and steady campaign management.” — CEO, Studio D. on G2. 

Pricing

Contact the sales team for a quote. 

3. Single Grain

With about 11 years of experience, Single Grain is a full-service digital agency that adopts an omnichannel approach to your marketing strategies. Specializing in content marketing and paid advertisement, they implement a data-driven approach to improve organic search visibility and online performance of businesses of all sizes — startups, SMBs, or large enterprises. 

Single Grain stands out for its cross-channel integration workflow, where it creates unique customer experiences across multiple touchpoints. Whether it’s SEO, paid ads, email, video marketing, or social media, their goal is to create and optimize campaigns with the sole aim of converting your prospects. 

Use Cases

• Suitable for companies in specific industries such as education, e-commerce, crypto, blockchain, and SaaS.
• Ideal for businesses that want a multi-channel marketing approach.

Customer Reviews

"They live and breathe social ads—almost to the point of obsession." — Chief Marketing Officer, Nextiva on Clutch. 

“They knew the right channels for distribution and increasing brand awareness." — Founder, Legal Web Site on Clutch.

Pricing

Single Grain requires you to fill out a form on their website for a quote. 

4. Catalyst Marketing Agency

Next on the list is Catalyst Marketing Agency. The full-service marketing agency’s aim is to drive better outcomes for businesses. They work for businesses of all sizes across different industries such as non-profits, SaaS, retail, and more. 

With their integrated marketing solutions, they help brands to reach and engage their ideal buyers across multiple touchpoints, ensuring a seamless experience. Whether it’s SEO, paid search, or social, Catalyst marketing agency improves brand visibility and strives to maximize ROI. 

Unlike many marketing and sales agencies, the company combines traditional and digital channels to expand reach. They offer an “out-of-home” service where they use billboards, public art, murals, direct campaigns, flyers, and other traditional advertising strategies to grow brand awareness. 

Use Cases

• Suitable for companies that want to market and sell a single channel.
• Perfect for local businesses that leverage traditional marketing methods to reach their audience. 

Customer Reviews

"They’re really on top of their game and are able to answer all of our questions in a thoughtful and detailed manner." —- VP, Marketing and Sales, Customer Retention Platform on Clutch. 

“Their proposal was well-crafted and provided clear deliverables, costs, timeline, etc, so it was an easy choice." — VP, Marketing and Sales, ProMed Tek. 

Pricing

Fill out a form to get a quote. 

Also read: The Ultimate Guide to AI Sales Lead Generation

5. ActiveCampaign

Renowned for its automation capabilities, Active Campaign also offers omnichannel marketing to find and convert potential customers. Think email marketing, WhatsApp, SMS marketing, social, and paid ads, they are a perfect choice. 

Similar to Catalyst marketing agencies, they tailor their services to businesses of all sizes, whether startups or large enterprises. They leverage customer data to create personalized interactions at the right time while extending engagement beyond a single touchpoint.

Unlike other companies, ActiveCampaign stands out for its automation capabilities, allowing users to launch their campaigns with ease. It integrates with over 900 third-party platforms for easy data transfer and streamlined workflow. 

Use Cases

• Perfect for businesses that want to integrate multiple channels under a single system instead of using separate tools. 
• Suitable for businesses that intend to provide a deep customer experience for their ideal buyers. 

Customer Reviews

“What I like the most is how easy it is to create automations. It has a quite intuitive interface, the drag-and-drop editor helps a lot, and you don't need to be an expert to get everything working well. Additionally, it gives you a lot of control over how and when emails are sent.” — Process Consultant on G2. 

“The automation system is hands down one of the best on the market. It’s intuitive, flexible, and powerful. I use it to run onboarding, lead nurturing, and email campaigns across multiple audiences, and the personalization is seamless.” —- Lead Marketing Strategist on G2. 

Pricing

Active Campaign offers a four-tiered pricing package, but its starter plan starts at $15 per month. 

6. MoEngage

MoEngage is another omnichannel marketing platform built to help businesses understand and engage their customers across various digital touchpoints — mobile apps, email marketing, WhatsApp, push notifications, and even on-site messaging.

Thanks to this platform, users can analyze customer behavior and preferences in real time to create a personalized journey and reach potential buyers on their preferred channel. Besides, the platform’s drag-and-drop builder feature provides a holistic view, allowing you to customize each customer journey. 

You can onboard customers, boost retention, or track performance with the platform. MoEngage stands out for its intuitive interface and AI capabilities that allow users to create personalized experiences with just a few clicks.

Use Cases

• Perfect for businesses that want to launch a cross-channel campaign on a unified platform. 
• Suitable for companies that intend to automate their campaigns based on actual customer behavior. 

Customer Review

“MoEngage offers a wide range of features that make user engagement easier. What I like best is the personalization, which allows me to create customized campaigns, ensuring I target the right audience with relevant content. I also like the User Segmentation feature for refining my audience.” — Creative Executive on G2. 

Pricing

Contact the sales team for a quote. 

7. Refuel Agency

If you’re seeking to work with a niche-specialized agency, Refuel Agency is a perfect choice. The digital agency leverages an omnichannel marketing approach to target specific audiences such as military personnel, teenagers, college students, and multicultural communities. 

They combine both online and offline solutions to help brands reach their audience where they are most engaged. Whether it’s email, social media, print media, or experiential activities, they provide a deep customer experience to develop meaningful relationships. 

Refuel agency stands out for its AI technology that delivers deep customer insights to improve personalized interactions across the buyer’s journey. 

Use Cases

• Suitable for businesses that want to engage and reach specific demographic segments, such as military personnel or students. 
• Perfect for organizations that want to run customer-centric campaigns. 

Customer Reviews

N/A

Pricing

Fill out a form on their website for a quote. 

8. Percepture

Based in New York, Percepture is a digital marketing and PR agency that offers omnichannel marketing to connect potential customers with businesses. They cater to businesses of all sizes and specialize in five key sectors: healthcare, private equity, travel, life science, and telecom. 

Here is how they work: they implement a customer-focused approach to deliver consistent messages on all marketing channels (SEO, paid ads, videos, and socials) for increased visibility. On top of this, they leverage their AI solution to enhance personalization and drive efficiency. 

Use Cases

• Perfect for businesses that want to boost brand visibility across complex industries. 
• Suitable for companies that want to leverage multi-channel campaigns. 

Customer Reviews

N/A

Pricing

Fill out the form on their website to get a quote. 

Also read: How to Leverage AI for Sales Prospecting: The Ultimate Guide.

9. Klaviyo

Primarily known as a CRM for B2C businesses, Klaviyo is a marketing automation platform that delivers personalized, data-driven messages across multiple channels — emails, SMS, in-app messaging, and push notifications — all from a single platform. It’s suitable for e-commerce brands or subscription-based businesses that intend to manage complex customer journeys across multiple touchpoints. 

Klaviyo stands out for its unified infrastructure and automation capabilities. You can send, manage, track, and create reports all from a single system. Plus, its real-time segmentation capabilities allow users to segment their potential buyers by channel preference, fostering targeted campaigns.

Use Cases

• Perfect for businesses who intend to run multi-channel campaigns without switching tabs. 
• Businesses can leverage real-time customer data to create personalized experiences for potential buyers. 

Customer Review

“Klaviyo is hands down one of the best email and SMS marketing platforms I’ve used. The automation flows are super effective, and the segmentation options let me target customers in a way that actually drives results. I also love how well it integrates with Shopify, Chargebee, or Amplitude and pulls in all the data I need to create personalized, high-converting/engaging campaigns.” — Digital marketing specialist on G2. 

Pricing

Klaviyo offers a free trial, but its paid plans start at $45 per month.

10. Braze

Next on the list is Braze. The customer engagement platform offers cross-channel messaging services to help businesses expand their reach and scale their operations. It’s suitable for different industries such as e-commerce, media, travel, fintech, or gaming. 

Whether it’s email, SMS, paid media, web, or socials, they engage customers on their preferred channels. It also offers A/B testing to identify which channel works best for a particular campaign. 

Braze stands out for its advanced automation capabilities that allow businesses to set up triggered campaigns. You can leverage user behavior to craft various kinds of messages, such as welcome series, abandoned cart reminders, or follow-ups. 

Use Cases

• Perfect for companies that want to deliver consistent messaging across multiple channels. 
• Businesses can use the tool to deliver a consistent brand experience throughout the customer lifecycle.

Customer Review

“Braze by far has been the easiest and most clever email marketing software we've been able to use.” —- Sonia, C. on G2. 

Pricing

Contact the sales team for a quote. 

11. HubSpot

HubSpot’s omnichannel service is for marketing and customer support. With its unified workspace, you can centralize your channels and deliver a personalized experience wherever your customers reach out — emails, phone, chat, SMS, WhatsApp, and more. 

This makes it perfect for SMBs and large enterprises seeking a scalable solution to coordinate communications across various channels. While marketing teams can leverage the tool to nurture leads, customer support teams can use it to manage support tickets, create knowledge bases, and track customer satisfaction across multiple communication channels. 

HubSpot stands out for its all-in-one approach that eliminates the need for multiple tools to perform business operations. Marketing, sales, and customer support teams can access consistent data across all customer interactions, keeping everyone on the same page. On top of this, its intuitive interface with drag-and-drop functionality makes it ideal for anyone without technical expertise. 

Use Cases

• Businesses can use the tool to set up a knowledge base and chat with customers 24/7.
• Organizations can use it to deliver personalized experiences across various communication channels. 

Customer reviews

“HubSpot Marketing Hub makes it easy to run smart, multi-touch nurturing campaigns without needing to manually follow up all the time. The workflows are incredibly powerful. We use them to automate email sequences, segment leads based on behavior, and trigger actions that match where each contact is in their journey.” – Director of Simulation & Amp on G2. 

“HubSpot Service Hub seamlessly connects customer support with CRM, giving us a unified view of the customer journey. The ticketing system, automation workflows, and knowledge base tools help us respond quickly and efficiently. The interface is intuitive, and the integration with HubSpot CRM makes tracking and resolving customer issues smoother than ever.” — QA Manager on G2.

Pricing

HubSpot’s pricing plan starts at $100 per month.

12. Freshworks

Freshworks’ omnichannel services focus on customer support. With its enterprise-grade solutions, businesses can manage and deliver a consistent customer experience across diverse channels — phone, email, chat, SMS, and social media — all from a single interface. 

An outstanding feature is its AI capabilities that employ AI agents to manage conversations and offer automated resolutions around the clock. They can generate live summaries, offer live translations, and suggest replies so you can work faster and smarter. 

What sets Freshworks apart is its ease of use. It emphasizes simplicity while maintaining enterprise-grade capabilities, making it accessible for businesses without technical expertise. 

Use Cases

• Businesses can use it to view their entire customer journey with past interactions, context, and analytics. 
• Companies can use it to manage customer interactions across multiple communication platforms. 

Customer Reviews

“Easy to collaborate between the team to help resolve client concerns. Task ownership is also easily monitored, and reports about agent performance are readily available in 1 click.” —- Floyd, F. on G2. 

“Freshworks offers a user-friendly experience that makes customer support much more accessible and efficient. It appears to have a straightforward setup process, allowing teams to hit the ground running without the frustration that often accompanies more complicated systems.” — Sushmit, S. on G2. 

Pricing

Freshworks Omni’s pricing plan starts at $35 per agent/month.

13. Zoho CRM

Zoho CRM is an all-in-one solution that offers omnichannel engagement to streamline, manage, and track customer interactions across multiple platforms. For instance, you can create and send personalized email series to nurture customers across every sales cycle. You can also make calls, log calls, and update call results all from a single interface. 

Other communication channels Zoho support includes social media, SMS, live chat, webforms, WhatsApp, and self-service portals. Zoho stands out for its unified approach. It provides a comprehensive overview of your customer data, allowing visibility into your entire strategy from one place. 

Use Cases

• Organizations can track customer interactions across multiple touchpoints to understand the complete customer journey.
• The platform provides visibility into customer data, enabling alignment between marketing and sales teams. 

Customer Reviews

“Zoho CRM offers a robust, customizable interface that integrates seamlessly with our digital marketing ecosystem. The automation workflows, lead scoring, and multichannel communication tools enable us to deliver personalized experiences at scale. The analytics dashboards are particularly valuable for real-time insights, campaign tracking, and pipeline forecasting—making it an essential tool for data-driven decision-making.” — Digital Marketing Manager on G2. 

Pricing

Zoho’s pricing plan starts at $20 per month.

14. GetResponse Max

If you need an automation platform to help expand your customer reach, GetResponse Max is a perfect option. Its cross-channel feature delivers messages across multiple touchpoints to enhance your workflow and drive conversion. 

Whether it’s emails, SMS, webinars, popups, push notifications, or forms, you can send personalized offers to increase your chances of selling. On top of this, its visual drag-and-drop feature allows you to execute complex business efforts and streamline your workflow efficiently. 

GetResponse stands out for its ability to automation capabilities, which enable you to set up complex workflows like advanced segmentation and pre-defined conditions to engage your audience. 

Use Cases

• Businesses use it to coordinate their marketing efforts across multiple channels effectively. 
• Companies use the tool to automate repetitive tasks and enhance their workflows.

Customer Reviews

“GetResponse has been a game-changer for our email marketing efforts. The platform offers a user-friendly interface that makes it easy to design visually appealing email campaigns without needing extensive technical skills.” — Operations Assistant on G2. 

Pricing

Contact the sales team for a quote.

15. Constant Contact

Our final option on the list is Constant Contact. The digital marketing platform positions itself as an omnichannel solution for small to medium-sized businesses. It offers an integrated suite of marketing tools for email, SMS, and social media marketing, allowing you to reach a wider audience. Its AI capabilities and marketing automation features also simplify your workflow, allowing you to work smarter. 

Constant Contact stands out for its intuitive interface that facilitates quick campaign creation and management. With a few clicks, you can send personalized messages to customers across diverse platforms and enhance your marketing efforts. 

Use Cases

• Businesses can manage their communications on the platform to build and maintain ongoing relationships with their audience. 
• Companies can use the automation tool to guide and nurture customers along their sales cycle. 

Customer review

“Constant Contact automation makes sending our weekly updates very easy to our clientele. I use CC daily for different types of segmented groups. My result is a well-organized and easy-to-maneuver through email, which I link to many different web pages, including event reservations and ticket purchasing.” — Communications Manager on G2. 

Pricing

Constant Contact’s pricing plan starts at $12 per month.

How to Choose the Right Omnichannel Marketing Partner

You’ve made the list, checked it twice, but still struggle to decide from the various service providers that are marked out. 

So, what's next? 

It’s time to make sure you’re making the best decision by selecting the right marketing partner. Here are some key tips to help narrow down your selection.

1. Key Questions to Ask (e.g., Integrations, Data Handling, Industry Experience)

Asking key questions about your vendor’s goals, processes, and strategies helps to make sure you’re on the same page and avoid misunderstandings down the line. You understand how they work and the kind of results to expect from them. These questions can help:

A. What strategy or tactics do they implement?

While conventional inbound marketing methods like SEO, blogs, or videos help to build trust and increase credibility over time, outbound marketing tactics like email outreach or cold calling work best for immediate responses or interests. 

So, which one do they opt for? Performing audience and market research is essential to identifying the right strategy that aligns with your business objectives. 

B. Do they have the industry experience for the project?

Every industry has a unique sales cycle or customer behavior. Do they have case studies from your industry? Are their sales development representatives (SDRs) trained in your niche? Have they worked with companies of your size or type before? Choosing an omnichannel marketing partner with domain expertise ensures your campaigns are relevant to the target audience.

C. What kind of channels would work best for your industry?

Not every channel is suitable for every industry. While human resources, tech, or finance might use LinkedIn for engagement, food or retail sectors favor visual platforms like Instagram or TikTok. Hence, they must know which channel to prioritize for effective messaging to your audience. 

D. What tools do they use?

The best omnichannel marketing partners leverage a robust tech stack to streamline their marketing and sales activities. Do their tools integrate with your existing system? Do they offer real-time reporting for transparency? Asking these questions improves accuracy and encourages scalability for businesses. 

2. Importance of Alignment With Your Sales And Customer Support Systems

Alignment with the right sales and customer support systems impacts customer experience and overall business efficiency when choosing an omnichannel marketing partner. Delivering a consistent customer experience is one of the many benefits. 

Customers would receive a consistent messaging experience across all touchpoints. For instance, if your marketing partner sends a personalized message, your sales team won’t follow up with different information, as they are all on the same page.

Another benefit is having a unified customer view. When the partner’s tech stack integrates seamlessly with yours, you create a comprehensive overview of your customer’s journey, right from the initial touchpoint to purchase. Without this integration, you’ll have data silos that prevent you from understanding the complete customer story.

3. Red Flags to Avoid When Evaluating Vendors

Not all omnichannel marketing partners deliver on their promises. Be cautious of: 

• Guaranteed leads without a strategy
• Lack of attribution for the channels and campaigns. 
• One-size-fits-all campaign pitches
• Measuring the wrong KPIs
• Lack of CRM integrations and automation tools

These practices will waste your time and resources and lead to a low return on investment (ROI).

Conclusion

Omnichannel marketing isn’t just a buzzword. It’s the process that creates a seamless, memorable experience for your customers. If you struggle with this process, we advise partnering with ColdIQ. 

Our sales experts leverage different AI sales tools to create a scalable outbound system that delivers unique, lasting experiences across multiple touchpoints. Book a GTM Strategy Call with us today!

Frequently asked questions about omnichannel marketing companies.

1. What is omnichannel marketing?

Omnichannel marketing is a strategy that delivers a seamless and consistent customer experience across multiple channels, whether online or offline.  

2. What are the benefits of hiring an omnichannel marketing company?

Hiring an omnichannel marketing company offers various benefits such as enhanced customer experience, better customer insight, higher customer retention and loyalty, and increased sales and revenue.  

3. What are the core capabilities of omnichannel marketing companies?

The core capabilities of omnichannel marketing companies include driving consistency across multiple channels, offering personalized experiences leveraging customer data, and driving a seamless customer experience. 

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